Virtual Psychiatry FAQs

Everything You Need to Know About Seeing a Psychiatrist from Home

At MindHealth MD, we offer full psychiatric evaluations and follow-up care through secure, HIPAA-compliant virtual platforms. For many patients, this is the most convenient, private, and flexible way to access care—especially during transitional periods or when in-person visits aren’t ideal.

Below are the most common questions we receive about our virtual psychiatry services.

Is virtual psychiatric care effective

Yes. Virtual psychiatry is clinically proven to be just as effective as in-person care for most mental health conditions, including depression, anxiety, PTSD, OCD, and substance use disorders. Our providers deliver the same evaluation, diagnosis, and treatment process via secure video.

What technology do I need for a virtual appointment

You’ll need:

A smartphone, tablet, or computer with a working camera and microphone

A stable internet connection

A quiet, private space to talk openly during your session

Who can use virtual psychiatry

Virtual psychiatry is available for:

If a patient requires in-person care or presents with high-risk symptoms that can’t be addressed virtually, we will discuss appropriate next steps.

What types of appointments can be done virtually

Most services can be delivered virtually, including:

Initial psychiatric evaluations

Medication management follow-ups

Short-term psychiatric care

Post-discharge psychiatric stabilization

Ongoing coordination with outside providers

FAQ

How soon can I be seen

Most virtual psychiatric appointments are available within 48–72 hours of completing intake.

Is virtual care covered by insurance

Yes. Virtual appointments are billed the same as in-person care and are covered by most major insurance plans and Medicare. We’ll verify your benefits before your first session so you know what to expect.

Can medications be prescribed virtually

Yes. Our licensed psychiatric providers can prescribe medications electronically after your evaluation, including medications for depression, anxiety, ADHD, OCD, and other mental health conditions. Controlled substances may require additional documentation or safeguards.

What if I need to reschedule or cancel my appointment

We ask that you provide as much notice as possible. Cancellations or no-shows with less than 24 hours’ notice may be subject to a cancellation fee depending on our policy at the time of booking.

Will my virtual provider be the same every time

Whenever possible, we schedule you with the same provider to ensure consistency in care. If a provider becomes unavailable, we’ll inform you ahead of time and ensure a smooth handoff to another licensed team member.

What if I’m uncomfortable on video

We understand that video visits can feel unfamiliar at first. Our team will guide you through the process, and you’ll have time during the appointment to ask questions, get to know your provider, and feel at ease. If you’re still unsure, let us know and we’ll talk through other care options.

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